Comments
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@QueenB @HM100 After my repeated messages in the past few days, the Player Support team themselves raised a new ticket 16826971 again. On getting my final confirmation, they completed manually moving level progress to 6590 on my King account and cancelled my Facebook account progress a few hours back.
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@QueenB My last ticket wasn’t reopened even after my repeated messages in the past few days so, I went ahead and raised a new ticket 16824812 again which is awaiting a helpful reply from the Player Support team.
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I’ve not got any reply on the messages I’d sent in the past few days to reopen my ticket 16790380. So, I’m not sure whether it was reopened or not. Hence, I urge @QueenB to please nudge the Player Support team one more time and put an end to this request without further delay.
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Thanks for nudging the Player Support team about my ticket @QueenB But it seems they are not getting some of my replies properly via email and they’d also closed my ticket earlier today without any resolution. So, I’ve replied them back to open the ticket again with the same reply they had not received earlier. Hence, I…
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Thanks for the replies @HM100 @QueenB I kept getting only blank replies every time when I’d contacted Customer Care from my King account about this query in the past 2 weeks. So, I’d used the Chat bot below related article and raised another ticket a few days back from my Facebook account. My new ticket number is 16790380…
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I got only blank replies 3 times when I’d contacted Customer Care directly about this query in the past week. So, I’ve used the Chat bot below related article and raised the ticket a while back. My ticket number is 16784318 awaiting reply.
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I'm unable to find My Account / Account and login after logging in with my King account but I'd already filled the Contact us form directly from Customer Care website (https://kingcare.zendesk.com/hc) with the same message above a few days back. I'd got only a blank reply from them a few hours after submitting that form,…
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I'm unable to find My Account / Account and login after logging in with my King account but I'd already filled the Contact us form directly from Customer Care website (https://kingcare.zendesk.com/hc) with the same message above a few days back. I'd got only a blank reply from them a few hours after submitting that form,…
