Freestone Level 2

I was playing Candy Crush earlier today successfully however now after I load it and press play it exits from the app. Restarted my laptop several times and tried numerous times with no luck.

All fine now - reset the Candy Crush app as advised and was able to play but was back on Level 1 - disaster. However went back a while later & my original level was restored back to 4339 and also my boosters etc. So all ok now - thank you for your help anyway

thank you again so much

I have just loaded Candy Crush and pressed play only to find my current level has been restored to 4339 - hooray! So pleased as I can now continue playing as I would have given up playing altogether if I had to start from Level 1 again. Thank you for your help - it is much appreciated.

Disaster I have done the reset as advised and I am now able to play but I am Level 1! However I was on Level 4339 with various boosters etc. Is there any way that I can restore the situation back to Level 4339 etc.