Never mind. It finally connected. Everything's restored. I don't know why it wouldn't connect. My other apps were connecting just fine. Anyway, everything's good now, but thanks for responding so quickly!
Reinstalled and everything is perfect again! Had to go back to level when problem started, but it's better than starting over. I'll be back up to where I was in a few days now that I have my boosters back! I would have just reinstalled last week, but I thought it meant starting over from beginning. Thanks for trying to…
When I tap the pink settings icon, and then the King icon, it gives me a login screen. However, it will not accept my password-even if I change it(it just flashes the "unknown error" message I told you about. So then, when I tap cancel-then "back", it shows my profile pic and screen name and has the "log out" button at the…
I don't actually get an error message when trying to connect. I got an error message when I tried logging in with my password. I can't screen shot the message, because it just shows for a second, then disappears. When I enter my password, it says: "an unknown error occurred". I don't even know if I needed to try and log…
Just updated the app and cleared cache, but still won't connect. The first screen you see when you open the game used to have a little connection icon in the lower right hand corner that would come on for a few seconds until you were connected. That is never there anymore, and hasn't been since this problem first started.
While collected candies are still counted, I can't be rewarded for them, because I can't connect. All my progress is saved, but the inability to receive power-ups makes it terribly difficult to progress in the game!