I don't have an answer but I am at level 3360 and am waiting for new games. So in the meantime I uploaded king candy crush again on my computer instead of facebook. Everything was good until level 420. This never happened before so yes King needs to fix those pesky 3 blank squares in the middle that will not explode.

They will not respond to you via there website. You need to go to facebook and complain otherwise you won't get your money back.