Jules_Jules-2 Level 2

Hi, PummyRaj. Sorry for delay in response. I have given up on the Daily Treat Machine. It didn't work for a while, but now it seems to be restored. But I have had to start over completely, and even though I log in daily, yesterday it took me backwards several days as it said I missed logging in (but I didn't). I give up -…

Hi. sorry for delay in response. I reported this directly to King Help, but was patted on the head and told I was an idiot (paraphrasing here). I play daily - not just logging in. I have lost everything other than Booster Wheel. I'm not included in weekly race of total scores (which I've won several times), so while King…

I keep losing my progress also, despite logging on daily. I'm all the way down to level 10 now. How do I get someone to help with this??

Now I'm down to level 15, despite logging in daily! Can someone help?? Thanks

I went from max to 20- which makes no sense as i log in daily

I had a similar issue this week with changing Treat machines! I went from a 30-day machine to 12 days and back to 30. I have lost history here and there, athough only once lost all of my history ( notified CC Team about this, and they were helpful, although couldn't restore history) At least on this last switch back to 30,…

Hi. Elsa. Of course i skipped a day, given i didn't have access at all. It is frustrating to start over. The other item of note is that the Daily Treat Machine is now very different!! I have to think that some of the problems people are experiencing relates to this. I like the new one in that you get paintbrushes and UFOs…

I contacted Candy Crush Support. In addition to Elsa's advice, they told me to play a level. That worked!!!! Of course, I'm starting from scratch with the daily treat machine, but it's at least something. Thanks

I haven't had the daily treat machine for several days. I took steps Elsa showed above. But it didn't help at all. In fact, after taking these steps, everything disappeared other than booster wheel ( so this made it worse. )

Had the same issue - Help Team was very responsive

Chocolate Box is gone for me also!

After updating, I have version 1.215.0.1 on my android phone - I am still getting "server error!". Game hasn't worked on my phone since the deluxe chocolate box showed up over a month ago.

The Server error has been going on for over a week. It only happened when the chocolate box was uograded- since then. I've had no luck.

Hi, Elsa. I did notice you had the same paragraph at the end of all of your postings. Thanks. I think I'm done with candy crush, but there are so many players out there, I won't be missed. I did occasionally spend money on the game, but I'm sure others spend more, so it's not like King will miss me as part of its vast…

Elsa - I read the article at the link you sent, and i don't see anything that applies in my situation. I have over 30G of memory left on my phone, so lack of memory didn't cause the loss. Is there nothing else that can be done to restore boosters? I don't want to start over. If not, how do I notify my Dynamic duo partner…

I have had many more boosters in the past (before I switched phones and lost all) with no problems. This is so frustrating - there's an issue where you tell players to make sure they aren't playing on the King website (which I wasn't and noted in my comment), that there is really no reason why the Daily Treat Calendar…

I uninstalled app and reinstalled. Now the daily treat Is back, but all of my accumulated boosters are gone!!!!!! What happened??????

I have had the same thing, playing on Android through Facebook, and the daily treat is gone and has been for a week. 

I came here to find a solution for the issue of transferring boosters (level transfer is ok) is King going to try to fix this? or do I say byebye to this game and find another? see their answer at top - boosters seem to be permanently lost.