Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Comments
-
Hi Karen Chung, Despite your mother not having the game connected to Facebook we will still be able to help her retrieve her levels. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and…
-
Hi Mark, My mother also has the same issue. She did not register with a facebook account or a King user but she has played the game for a long time now, having to always wait for new episodes to be created. It is upsetting that the "update" forced her to uninstall the game and then make her lose all progress in it. Please…
