I'm not 100% sure that I have your answer but please read the information on this blog to see if it helps: http://candycrushsagaallhelp.blogspot.com/2017/11/new-format-requesting-lives-from-friends.html If not, please let me know and I'll do more research for you. I would also like to know the answer to this.
It could be a memory or cache setting in your device. You have the option to turn it off with the buttons so just use those. I have exactly the same problem, but only at random times. And you are correct...I shouldn't have to turn the volume off manually each time I play.
Hi LLB! Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps (Please note that you will need to be logged in with your Microsoft ID before you can use the tool) If the app still glitches then try re-installing it. Please make sure you have…