LoFiGummy

Community Manager

Comments

  • Hey there, do you have a screenshot of what you're referring to? And is this in Candy Crush Saga, or perhaps in Candy Crush Soda Saga? 🤗 You can read more about all the different candies here: Candies | Candy Crush Saga Wiki | Fandom
    in What's the deal with yellow candy's??? Comment by LoFiGummy March 2025
  • Hey there, ads come and go for players in the game so you might have this feature later or other features that other players don't have. Good luck in your journey to progress in Candy!
    in Mujhe game mei koi video kyu nhi aata Comment by LoFiGummy March 2025
  • Hey there, do you have gold bars that you cannot use - or are you unable to purchase new gold bars? In any case it would help if you can let us know if there's an error message as well as what platform you play on. It's good to check your game and device for updates, and restart the device as well. Also make sure that you…
    in Can't access the gold bar why? Comment by LoFiGummy March 2025
  • Hey there, features like ads come and go for players as they are being tested by the studio to see what works best in the game. So you may have these back later in the game, as well as with other features and events in the game.
    in Anúncios Comment by LoFiGummy March 2025
  • Hey there, do you get any error messages when trying to use your Gold Bars in the game? To do this you will require a stable internet connection, so try to connect to a WiFi if possible to see if it helps. I'd also check for any updates of the game and device too to make sure that everything works as it should
    in Gold account Comment by LoFiGummy March 2025
  • Hey there, does the game close down fully for you, or does it go back to main menu? If it's the first, then it sounds like the game might be crashing for you, and in that case it's good for us to know what platform you play on and what your Player ID is. I would recommend checking the game and device for updates as well to…
    in Por qué el juego lo saca de unos niveles de un solo y pierde la vida automáticamente Comment by LoFiGummy March 2025
  • Hey there, sorry to hear that. If you make a King account with the same email address as your Facebook account, you should still be able to retreive your levels. Then when you login with your King account you should be able to continue where you left off. If this doesn't work I recommend still making the King account, then…
    in Facebook deleted Comment by LoFiGummy March 2025
  • Hey there, do you have the latest version of the game as well? It could be that it's a test where you do not have this temporarily. If you can send us your Player ID I can take a look at it.
    in Activation by double tapping on objects Comment by LoFiGummy March 2025
  • Hey there, we unfortunately don't understand this message - please write to us in English or any of the supported languages here and we'll be happy to help you!
    in เราจะกลับไปเล่นใหม่ได้ใหม Comment by LoFiGummy March 2025
  • Hey there, it seems like this is a mandatory update, so please make sure to have a stable internet connection and update the game to ensure that you can play the game as intended 👍
    in comment peut faire annuler la mise a jour Comment by LoFiGummy March 2025
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