LoFiGummy

Community Manager

Hey there and welcome back! If you had a team back then you might want to look to join a new one. We have an active section in the community and thread where you can find new team members either by creating your own team - or joining one there! I suggest having a look, to find out more 🥳 👇…

Hey there and I'm sorry to hear that - what platform did you make the purchase on? You can go to the following articles for more information: "I didn't receive my Android purchase" "I didn't receive a purchase on my Apple device" These articles should give you the steps you need to sort out the problem - let us know if you…

Hey there I noted that several players here haven't been able to claim their rewards as a part of this campaign. It seems like something hasn't really gone right for some, I'll make sure to notify the studio about this, and hopefully they can improve it for the next one so more of you can be able to claim the rewards. 😔

Hey there, I looked into it further and it seems like this level is going to be updated but hasn't yet. It should arrive with the next update of the game - but in the meantime I hope you can get some advice from other players here on the forum!

Hey there and welcome! Are you perhaps talking about Chest Quest? Are you having troubles claiming the reward from it, or are you not seeing it in your game at all? For all problems like this we recommend that you restart the game and device and check for updates to make sure that nothing is wrong with your game!

Hey there and welcome! While you can't play natively on the website you mention, Pet Rescue Saga is available on multiple platforms such as Android, iOS, Facebook, Windows but also Amazon and Facebook. You can read more on the King website and click on the logo of the platform you want to play on! 👇…

Hey there Tracy, welcome and Im sorry to hear that. Are you getting any error messages when you're trying to buy something? It helps if you have a screenshot as well so we can see what's happening! Otherwise it's great if you can tell us what device and platform (Android, iOS etc) you're playing on, as well as your Player…

Hey there! No this is not intended and it's an error that we're currently working on fixing, so thank you for posting about it here. If you can respond to me with your Player ID, I can look further into this!

Hey there! When you say that you reset the game, did you mean that you uninstalled it and reinstalled it again? To retrieve your progress, you need to have an account in the game (either with Facebook or a King account), logging into that account again should retrieve your levels. If you didn't have an account, I suggest…

Hey there! Did you watch this video perhaps? Is there a specific part in the video that is stopping you perhaps? Or if you have a screenshot that you could share we could take a look at it.