We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Without video evidence of some kind there's really no way to tell whether you're experiencing a glitch or simply not playing with the necessary speed and approach. Have you compared your game to the youtube videos of this level? They should at least tell you whether your 'winning sequence' is correct and give you an idea…