The issue has been fixed. I did not have to restart my device either. Looks like something was pushed to the app to correct itself. I also got all of my progress back. Thank you!
The link for updating the app goes to an image and nothing else but I’m guessing it was just a general tutorial on how to update your app which I already attempted. There is no update showing in the Apple Store for candy crush to fix level 1884.. I will attempt to contact support again to restore my account back to my…
This happens to me too and I have an iPhone 11. It cost me a win during a candy royals race too. I just close the app and reopen after playing 3 or 5 levels just to try and make sure it doesn’t happen. But now all of that doesn’t matter because all my progress has now been erased so 🤷🏾♀️