QueenB

Community Manager

Comments

  • Oh wow, this is absolutely beautiful and so powerful 💗🐉 Denize looks incredible, and the message behind this is truly inspiring. I love how you used her to spread such an important reminder of strength, hope, and support. Thank you for sharing this, you’ve definitely inspired me to channel my inner dragoness 🤗
    in If you're actively in the fight against breast cancer, Denize has one sweet surprise for you. Comment by QueenB October 28
  • Hi @christinewupp @Carol-38 and @MannyFae Thank you so much for taking the time to share all this feedback 🙏 I know it’s a big adjustment, especially for those of you who’ve been part of the community for so many years. We really appreciate your honesty and the care you’ve put into explaining what feels different or…
    in More Changes - Community Under Construction 🤕 Comment by QueenB October 27
  • Hi @VickMo 👋 Sorry to hear you're having trouble with the game! Could you let us know exactly what happens when you try to play? Do you see an error message, or does the app not open at all? Let us know what the issues is and we'll support you a as best as we can 😃
    in Why is my game no longer playing? Comment by QueenB October 27
  • Thanks for getting back to us! Ads (like the ones that let you watch a video for boosters or extra moves) aren’t guaranteed to appear for all players, all the time. They’re part of a test feature, which means they can come and go depending on a few things like: Your game activity and device Whether your game is connected…
    in My account Ads not showing Comment by QueenB October 24
  • Hi Carol, Just wanted to let you know that we reported this bug so it's being looked at! I myself also had this experience and found that if you refresh the browser it works and you can scroll through your reply before posting.
    in More Changes - Community Under Construction 🤕 Comment by QueenB October 24
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
    in My account Ads not showing Comment by QueenB October 24
  • Thanks so much for sharing your thoughts and yes, we’re absolutely open to feedback 😉The current layout isn’t “final” in the sense that we’ll still be making tweaks and improvements as we go. The main goals behind this update are to: • Make the community easier to navigate for new players • Improve the experience on mobile…
    in More Changes - Community Under Construction 🤕 Comment by QueenB October 23
  • Thank you so much for taking the time to share your thoughts and reflections Elsa 🙏 We know how much the community means to you as you’ve been part of it from the very beginning, and the time and care you’ve put into helping others (and making things like custom signatures!) have truly shaped this space. We completely…
    in Truly appreciate hearing this from the community members! Comment by QueenB October 22
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3425200#Comment_3425200 Hi Carol 😃 Thanks for checking back in and for being so patient. I just wanted to let you know that yes, I’ve passed your feedback along to the Studio. That includes the things you’ve mentioned about: The scrolling and how tiring it’s…
    in List of things in Candy Crush Saga game that need looking at! Comment by QueenB October 21
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3425209#Comment_3425209 I completely understand where you’re coming from. I agree the post is a bit unclear, but I wanted to give the player a chance to clarify before jumping to conclusions or removing it. Sometimes messages can look confusing due to…
    in Why is it you score now differently and can't retrieve the realistic scores that should be top play Comment by QueenB October 21
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