Hi Richard, The sync issue has been solved. If your mobile device is set to automatically update apps then no further activities are required. If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address:…
We want to thank you all for your understanding, we have not forgotten you. These problems can take a little time to identify. We hope to have things running smoothly again as soon as possible- Thanks! I have 3 more days left to return my old phone, which has a 58 level gain between it and any other device. Can you guys…
Hello all, Thank you for your comments. Just to update you all. The game team at Candy Crush are aware of this issue and they are currently looking at what caused it and working on a solution. I don't have a timescale but as before I promise that as soon as I hear anything I will post here. It's important in the mean time…
Hello all, Thank you for your comments. Just to update you all. The game team at Candy Crush are aware of this issue and they are currently looking at what caused it and working on a solution. I don't have a timescale but as before I promise that as soon as I hear anything I will post here. It's important in the mean time…
Thanks for getting back so quickly! I still have the 3 full days, so I'll hold out until the last possible day so I don't have to hassle anyone with somehow transferring my progress. I appreciate your time as I'm sure you and your team are dealing with a lot of other customers! Thank you, Ricky