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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.

Sharon_Kocuba Newbie

I am unable to connect to CC since the latest Microsoft Update. This has been an issue since April 20th. I'm playing on my PC. Mobile connection works fine. Please help!

Comments

  • Playing on my desktop PC and in the past two days I have not been able to scroll through the Events and cannot purchase any longer--just sits and spins with an error message 'unable to contact' or 'no money was removed' which I don't understand as I've always been able to purchase. I never had any issues until we were…
    in Was it your intention to stop the ability of scrolling through menu's? Comment by Sharon_Kocuba March 2022
  • Thanks for highlighting this. We are currently investigating. There should be an update shortly to resolve this problem I appreciate the update; however, Candy Crush Saga players have received the same answer for over a week. If the 'update' is causing such a widespread problem, why release it without testing first? Thank…
    in Candy Crush - white screen problem Comment by Sharon_Kocuba June 2015

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