Comments
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Once you fill in the form, Player Support will contact you and you'll get the option to upload the video π
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It would be very helpful for us to receive a screen recording to investigate the matter and check the disruption of the music on your device. This doesn't seem to be a common issue, as we haven't received similar reports. However, we'd like to understand what might have gone wrong. To assist us in this investigation,β¦
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Hi there! Thank you so much for reporting this issue! The Studio made some tweaks, would you please check the game and see if it works?
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Hello @NamTruong2001!Hmm, I don't experience this issue in my game π€ Before reporting it to the Studio, it would be great to know which device you use to play BBS and get recordings of your screen with the sound on. Unfortunately, you can't submit a video in the community unless it's a link to YouTube. But it would beβ¦
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Share a screenshot showing that you've completed level 7000, and your badge will be on the way! π₯°
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I'm really sorry to hear about this. That can be really frustrating π Could you please let me know how long you've been unable to play the game? This information will be really useful when I report your issue to the Studio.Β
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Hi! I'm so sorry to hear this. I know it's pretty frustrating and disappointing. Would you please tell me when Petopia started blocking your game? Did it start since the very beginning of Petopia? Or did it happen a few day later? All details would be much appreciated!
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The Studio is continuously working on the fixes. However, fixing some of the issues takes longer than expected. Can you still play Petopia? Or do you occasionally experience crashing issues?
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Hi! Yes, I made this badge π Oh I see, thanks for mentioning the Dachs' Delivery. It seems like you fall into the A/B test group - the reason why you're not seeing the event. Unfortunately, I have no control over selecting or removing test groups as players are randomly selected. My advice would be to keep your gameβ¦
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The first character is always an unforgettable moment!
