Tetem'

Game Expert

Hi and welcome to the Community! 🤗 I am sorry to hear that you're having an issue with the Star bubbles not showing on levels. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection.…

Hi and welcome to the Community! 🤗 I am sorry to hear that you're having an issue with your lives not showing up. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game:…

Hi and welcome to the Community! 🤗 Let me start by congratulating you on your progress in the game. You’ve done an amazing job getting where you are. I know how challenging is to be stuck on a level for a long time. I remember playing this level, and it was quite a challenge! Here are some useful tips for you: Try to play…

Hi and welcome to the Community! 🤗 I am sorry to hear that you're having an issue with the ads not playing. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make…

Hi and welcome to the Community! 🤗 I'm sorry to hear about your recent experience in Candy Crush Saga and how this has affected your enjoyment of the game. Allow me to share more info on this. Allow me to reassure you that even though the games can be challenging at times, all levels can be completed without the need to…

Hi and welcome to the Community! 🤗 I am sorry to hear that your game is crashing on your new iPad. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make sure your…

Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your rewards for completing the Soda Cup Finals. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your rewards as best as they can. Here's a…

Hi @PummyRaj I received an update from the team, can we suggest Troubleshooting steps as they may help resolve this issue? You can also advise them to contact our Support team so we can assist them with this, please also request the ticket ID, so I can personally follow up on it! Thank you!

Hi @Diamond_Lim Thank you for reporting level 5416, I've now reported it to our team. Hi @DieOmimi I understand that this issue has been going on for a while now, our studio team is aware of it, they were able to release a fix for players on Android, however the Windows rollout is still pending. I will keep you updated on…

Hi @PummyRaj Thank you for reporting this, I am checking this with the team. Thank you for also reporting this, It’s something we’ve been seeing more frequently as well, and although we’re not entirely sure why it keeps coming up, we’re actively keeping an eye on it. Thank you! Wishing you an amazing day!