Wendy_Lee-2

Level 1

Hi guys, I just elevated it again to find out what's going on and why you can't get into the game. I hope they can fix this real soon. just tried...problem still existed...very upset..

Hello everyone! Thanks for flagging, may I ask where you are all located? We appear to have a problem in Hong Kong and I wanted to check if this problem has spread to other locations? Thank you! I am in Hong Kong as well, i just tried and problem still existed

Dear Elsa, same Candy Crush loading problem for all 4 browsers: Chrome, Firefox, Opera, Edge. And I just tried a few other Facebook ids and all have the same problem. So it seems to have nothing to do with account or game progress. I played Candy Crush Jelly and I found no problem. Logon just now and everything is fine.…

Hi Henry, can you possibly upload a print screen so that we can see what's going on? If you cleared the history, try logging out of Facebook and logging back in to see if this helps. It has nothing to do with your gold bars or any purchases. Sometimes you might get an error message if the team is working on the game but it…

I can play with facebook now..I have actually tried different browers while problem existed but still not be able to play with, as you can see from the forum, problem seems to be happened with player in Hong Kong location but i think your technical person been fixed it last week and so far no problem in playing in facebook

Hey..all..just tried to log in and found problem fixed..game can be loaded and play..

problem existed for almost two weeks but still not be fixed, and don't know when it can be fixed :-(, this is the only game i will play on line :-(