ZoeWalt Level 2

Success!! Thanks to Pummyraj, CCL and you, Freddy....much appreciated. My next venture will be transferring the game to a new phone but I see that there's support for that, here. Have a good summer and stay safe. Luanne

OK, I'll do that....thank you!

Wow...you're a rock star!! Do I need to do anything; uninstall and reinstall?...shut my phone off and re-start it? When I click on the app,, it still shows me at level 2. Luanne

You did....

Good morning, CCL. I followed your instructions and found the following Game ID; 11683369346. I appreciate you trying to help restore the game for me but would not be surprised if this ID won't help; keep in mind, I've uninstalled and reinstalled the game a couple of times....not sure the ID would relate to the original…

Thanks for all you've done, Pummyraj. We'll see what happens.

OK, thank you....it was nice while it lasted.

Thank you, Pummyraj and Freddy. I did follow the instructions from Pummyraj to the red candy and sent an email to support; still haven't heard back from them. Also, Freddy, when I followed your recommended post, I can tell you I never saved anything to Facebook or my email. Never saw the need to (hindsight is 20/20,…

So how long should one wait to hear back from the Community Managers?

You rock!! Thank you. Not worried about stars, etc. Just loved playing the game.

Good morning, PummyRaj. The device I'm using is a Samsung G4 and unfortunately, I don't believe I saved the game in either venue. Since the "black screen" a couple of weeks ago, I haven't encountered it again. To be fair, I did have some apps that I thought may be contributing to phone issues (seemed to take longer to…