Hi Crazy Cat Lad and Sukanta, Bit late following-up. My father kept on trying to create new account instead of logging in to his existing account. It took a while to get it through to him. Finally he got it. He was able to login with the same login/password he had on his tablet and get his game and levels on his phone. So,…
Thanks for your follow-up Crazy Cat Lad. My father plays the game on both his samsung tablet and cell phone. The game id above is from his tablet. The problem is with his phone. Before his phone accidentally got factory reset, he was playing the game on both devices and the levels were the same as it was the same game.…
Follow-up: Some further explanation. I found out while talking with my father about half hour back that he plays this game on his phone and tablet. He takes turn charging one device while he plays on the other :). When I walked him through to get the game id/user id per the instructions you provided, he gave me the game id…