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Comments
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Hi @Freddy_Falkner, I understand, thank you for update.
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Hi @Freddy_Falkner, I've filled in Contact Us form with my user ID as you suggested, got an email from them as below, replied to it and explained the issue 10 days ago. I haven't heard anything yet, and the game keeps crashing every time I play level 3316. So I just repeated the process above. Is there anything else I can…
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@Freddy_Falkner I see, thank you for your advice.
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@Freddy_Falkner, I just sent them an email. Thank you again for your help.
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@Freddy_Falkner, My bad, sorry for the typo! I've checked the game is up to date, and the Kindle has 9.4GB space available. I've cleared the cache, logged out and restart my device. But it's still crashing while I am playing. Could you let me know how to contact customer support please? Thank you so much for your help!
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Hi Freddy_Falkner, Thank you for your message. It suddenly shut down automatically while I'm still playing and the Kindle goes back to the initial screen. Hope this makes sense.
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Hi Sukanta_Biswas, Yes I have tried the steps you mentioned, but nothing worked.
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I have the same issue too. Hopefully they will fix it soon.
