For anyone reading this post, I went through the in-app support link to resolve this after making a new account. I went to the question mark, dug through the nested option for accounts, and went to the bottom to find a "Contact Us" button/form. This opened a separate ticket that I could then re-explain the situation to…
I'm a little confused, so on my Android device, I am currently signed in through Facebook. I signed out and made the account, but I only see level one. How would I send a help request to the King Player Support team? I have my King ID from Facebook if that helps. Thank you for your patience!
Thank you for your welcome! I created this King account intending it this to be the one I use so I can delete my Facebook. Presently, I have a Facebook-linked account on Android and Web. I would ideally just like to move the progress to the King if possible.