kingofkingsmac Level 2

Thank you for responding. I appreciate your help. I hope you recover fully from your ailments. Stay well. King Of Kings

Sorry, I checked, and Support hasn’t responded to my email yet and the Candy Crush Saga game hasn’t been reset. I think we need to give them time to respond. So, with the greatest respect, the issue hasn’t been solved and you were unable to shed any light on the question of player access to reset their game. But thank you…

Thank you for the link. It was very limited in the auto fill selection options, they had nothing that related to my request to reset the game. I pushed ahead, hopefully the disconnect between the auto field and my actual request will not cause problems. It’s such a simple request, a reset to level 1. It’s not easy to get…

Thanks for replying. As I wrote, I feel it is unnecessary to create new accounts each time for a reset, and yes, in the past I contacted customer support many times and got a series of generic links to game tips, but no actual support to deal with my request: resetting my game. I came back to this support forum and my…

Thank you, thank you, thank you. App reinstalled at level 1. I appreciate the help. Can I get a reset again when needed? It’s a great option to have. Once again thank you to everyone who helped.

Thank you for replying. It’s been a process of discovery but it turns out you can get a level 1 reset through this forum rather than delete your account. Sukanta_Biswas has been most helpful. I am at level 500+ but I don’t really mind losing the bars etc. I play for fun and don’t really enjoy playing a game more than a…

It would be great if you can reset the levels. An ability to do this at the user end would also be ideal. Thanking you in advance. 11632463686 is the ID.

I’m using an iPhone, I was also playing using Blue Stacks on my Mac, but have uninstalled that. Maybe hopefully, it too has a very acquisitive attitude to data. To be clear, the reason I am trying to delete my candy crush account is that I actually wanted a game reset back to 1, and followed advice here to request that,…

Thank you for responding. I probably wasn’t clear. I want to delete my candy crush account. I joined this forum to find out how to do that. The forum advice was to email my request. This I have done, 4 times with no useful response. If I just delete the app, my account continues to exist. I want to delete my account…

Hi. Thank you for responding. I wish to delete Candy Crush from my devices. I cannot do that. I came here to ask for advice. Several forums suggested emailing a request. I keep getting spam in response. I’m guessing I shouldn’t , and you shouldn’t, delete this community account before I find out how to delete Candy Crush.…