I have contacted player support. This is from 2022 when people were having this same exact issue: We are experiencing a temporary connection issue which is affecting Candy Crush Saga and many other of our games at the moment. This issue may give various connection errors with events, purchases, video ads or connecting to…
For a while I was able to go down to any previous level and play. Now when I go to a lower level and click on one it just takes me back to the end where it says new levels are cooking. I play on Google Chrome.