selianth Level 2

Just an update - I received my monthly gold bars the first time I logged into the app today (Oct 3). Whew!

Here's the interesting thing about the Weekly Race - the people that you're competing against aren't necessarily the same people that they are competing against! One time a real-life friend of mine sent me a screenshot of her weekly contest, and I saw that I was on her list - it was definitely my Facebook profile picture…

I haven't received mine yet either. I usually get them on the 1st or 2nd of the month - I thought maybe since Oct 1 was a Sunday, they'd send them on Monday instead, but have logged in a couple times today and they haven't shown up. I'll wait another day or two before I submit a ticket, I guess.

When I emailed regarding the exact same issue, I was told that it was a due to a glitch or a connection error and there was nothing they could do to help me. No offer to simply add the gold bars to my account or anything. I made an effort to finish all those challenges and have now resigned myself to getting nothing that…

This is very, very unhelpful. I have the same problem (all 4 challenges met, no gold bars received). I contacted Player Support as mentioned above and received a reply that basically said "we can't replace this since it wasn't a 'purchased' reward, maybe if you reboot and log back in they'll be there." No other help was…

I'm glad you all have gotten yours. I contacted Player Support as mentioned in another thread and received a reply that basically said "we can't replace this since it wasn't a 'purchased' reward, maybe if you reboot and log back in they'll be there." No other help was offered. Completely ridiculous.

My webpage shows that I completed all 4 challenges, but I didn't receive the gold bars as shown in several of the posts here. How do I collect these?

Level 10489 as of November 26 - ONE Lucky Candy drops per move, plus the 20 that are already on the board when starting. That's 53 total. At least 34 of those must turn into frostings in order to win. If you get all those (highly unlikely), then the 19 that turn into toffee swirls must average at least 3 layers. This is…