syonx Level 2

Hello Christinewupp, Good morning, I'm saddened by the response you gave me. If the player support team failed to unlink your accounts, it will be the same for me too…. I'm going to give up, since 07/27/23 I spend my time trying to dissociate our 2 accounts. I tried everything in vain….All this energy for nothing…. I even…

I just sent them a request for help. Now I just have to wait for their response. Thank you for the time you spent there.😀

hello PummyRaj, Thanks for your response. I will try to do what you ask of me. I will be sure to keep you informed. Thank you again and I wish you a good end of the day.

Thank you so much. Don't worry I'm in no rush. Have a good day.

Thank you for your response, I will contact the support team. To answer your question : My phone is an Apple and my husband's tablet is Android.

Hello PummyRaj The penultimate time I contacted them on 08/18/23 where they explained to me the procedure to follow, but it did not work. Then I contacted them again on 08/20/23 and they give me the Community King link Do you think I should contact them again?

NOTE: It would be better if your husband files this complaint, as his game is the one that has lost about 500 levels progress!! Once his account is fixed, your account will be fixed too Answer for Pummy raj on my husband's level: My husband didn't lose 500 levels, I caught up with him. Before the bug I was at level 3396.…

I have already contacted the support service https://soporto.king.com/contact at least 20 times and each time the same answer: Contact the Community King. I don't know what else to do so that my husband and I each get their game back. Thank you for your help.

Good morning, Thank you for your valuable advice. If I understand correctly, I must: - Uninstall Candy Cruch from my tablet. - Create a new account with a different email address + a name + a different profile photo? - I have a new account at level 1 and I contact the help support? How will they know it's me? Thank you for…

Good morning, How do I contact player support from settings and in-game help center? I contacted help support https://soporto.king.com/contact and they redirected me to the community king Thanks for your help.