tanklette

Level 2

Every time it loads it forces me to restart the game. This has caused me to lose my streak - during the Pot of Gold event. Bummer. I actually have a bit of time to play today but keep running into this issue and so am moving on to other things.

Yep. For me, too. You'd think they could pull or repair the as by now, especially given the full press their giving it. I expect it will remain a problem right through the Pot of Gold event. It's uncanny.

Sorry to hear that, @Alienscar. For me it really is just that one at at the moment, but it's being very heavily run and so I keep running into it. Very frustrating. Since my issue seems to have been kicked up the support chain by @kiara_wael (Thanks, by the way!), you might want to leave your phone model and operating…

Has anyone here ever had an actual support experience with King? I've still been unable to reach an actual support person to start a ticket.

Yes, sncastl! I got the same boiler-plate response, and I also do not have my account connected to Facebook. I responded to that email but heard nothing back. Disappointing.

Exactly, Cora_Byrd. While it may be a sokution for some kinds of problems, I don't believe it makes sense for me or for you for this issue. King problems require King solutions.

A corrupt app isn't relevant in my case, so it may not be in Cora_Byrd's case, either. I have the same problem in a browser with King.com as I do with the app. This is a dev-side user account issue. They'll start I ayig attention when enough people report being unable to watch ads or make purchases.

Yes, lindark, I expect that will happen, unfortunately. 😞 So far they only sent me a form letter type of response, something spit out by a Help algorithm that told me all the very basic things to check (be sure you're logged in, wifi connected, etc). It directed me to the Community, where I'd already been, and where a…

Thanks, Havish. For as many times as I searched for info about my problem, I hadn't found that particular post. I have now sent a message. Hopefully I’ll hear back and it will be favorable.