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Discussions

How do you win Gold Bars?
Hi there. It used to be that you could win gold bars at the end of an episode but this seems to have stopped (no finish line). Are we only able to collect gold bars now from the occasional additional game within the main arena?
Where are my rewards
I'm on level 1389 and have passed through win streaks 1-19 (chocolate egg). However, I did not receive the rewards for levels 17,18 or 19. Has this been discontinued or has something gone wrong with the game? Help appreciated please. ALSO… is it worth waiting for points for the extra tiles at the end of a game or is it…
How do I access 'right to be forgotten'?
I want to delete all progress to date and start from the beginning (Candy Crush Saga & Farm Heroes Saga). I understand the only way I can do this is to register my 'right to be forgotten'. How do I do this please?
Delete Candy Crush Saga game/account entirely
Hi there. Would like to completely delete this game/all progress. Currently play from a PC. I understand from other discussions on this topic that I need to complete a form? Where do I get this please? Thank you.
Cannot collect rewards - cannot move on or go back
Hi there I have won some gold bars but cannot collect them. Not so bad but I cannot go back or move on from the screen below (which remains animated - it has not frozen). I'm playing from King.com on my own pc, ensured the game is the latest version and switched everything off and on again but nothing. This has happened…
No friends after c.8 weeks
Hi there. I posted a question at the start of June asking why, having been playing for 2-3 weeks, I had yet to get any friends. I was advised to wait another couple of weeks. I've waited another 4 but still no friends. Could it be something I said?? I'm playing on a pc and logged on via King.com. I don't want to log on via…
Cannot collect Gold Bars from Egg Basket
Hi there. Have just loaded the game to be told I've won 13/15 gold bars for the Egg Basket. I'm faced with the screen saying to collect but nothing happens when I click on it. I cannot move back or forwards from that screen and have to keep coming out of the game and going back in only for the same thing to happen. Any…
Adventure Season - cannot claim rewards
Hi there. When I go into 'Activities' I'm met with the following screen: When I click on Claim, the following screen comes up: and then: The last is a copy of the full screen. Am I misunderstanding anything? Should I be getting some reward now or do I have to wait until all sets are completed? Many thanks.
Cannot move on.
Hi there. Am getting the following when I log in but cannot move on. Nothing happens if I click Collect or anywhere else. Have come out and gone in again several times to no avail. Help please.
No Finish line
Hi there. I'm currently on Level 1282 and just noticed that there's no end in sight... no Finish. Any idea what's happened please? All been fine up 'til now. Everything else working fine. Thanks.

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