Shannanigans_2 — King Community

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Level 543, no candy falls down
I start to clear the candy, and no more candy falls down. Eventually, there is no candy left on the board, every space is blank, and the game ends.
Didi bakes and gives 1 hr candy, not working
I collected all the candy for Didi to bake, received the 1 hr reward, claimed it, immediately tried to use it, and there was no free candy. I took a screenshot of the win and of the level I was going to begin.