Laptop has me starting over at level one?

Terry_Knight

I have been on level 300 in Candy Crush Saga for days.  When I play on my phone (mobile) I am still level 300.  But when I try to play on my laptop it has me starting over at level one. So, I either have to play on my phone or not at all since I will NOT start over.  What's up??

KingsPinn

Your levels have disappeared on Facebook? Have you been saving there or saving to the Kingdom? 

I would make sure you're logged into Facebook on your mobile, then open up the game and click the connect to Facebook button, this should match up your levels to 300.