Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Finished a fishing tournament in 3rd place but didn't receive any bonuses

I have just finished a fishing tournament on Candy Crush Soda Saga, and I came 3rd place. But, I didn't receive any bonuses as it said it would. The tournament has just disappeared and I have nothing now. Does anyone know what has happened?

Accepted answers

All comments

Betterjakenator_

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I got first place in a star competition but I didn't get my prize?

MarkHawk

I have the very same issue , no rewards when I win competitions

Hi Monique, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, Mark, Team King Care

MarkHawk

Theres always no rewards! it is so silly!

Hi Wilson, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, Mark, Team King Care

MarkHawk

I Havnt received my 1st place prize in a fishing event on 02/07/2017 I had around 2600 pts and watched as the clock hit 0 with me as the winner it's been about 18 hrs with no confirmation.

Hi Matt, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, Mark, Team King Care

AIR!/"

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I was the top player yesterday but haven't got any gift. Keep on checking my game but there is nothing. I even restarted the phone to see if it was on my end.

Winnie_Wong

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Why I didn't receive any awards after a week? I was in 4th place

Freya-2

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Hello, I came seventh but didn't get any prize, and I also lost all of my game progress at the same time. Can you restore that for me (and some gold bars would be nice!)? Thanks

Donald_Naquin

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I don't appreciate my question being flagged as a duplicate to this one when it clearly wasn't. I want to know why the rewards for first have decreased each week but yet each week I'm having to earn more and more fish to win. I only got 3 of each for this last tournament. 6 of each booster the tournament before. Tons of boosters for the first week. Also 61 gold bars is a joke. It takes at least double that to buy 3 of each booster.

As_Md_Junaid

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I still not get gold bars u people told it will come 24 hours but 48 hours gon

As_Md_Junaid

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Still haven't received the gold bars what information do you need so we can get them?

Brenda-10

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I received 2 lollipops for finishing in fifth place.

Lindsey_Caskey_

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

How do I give my info for the gold bar compensation? I was in first place with over 1000 fish.

Lindsey_Caskey_

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I also did not receive the prize that I earned. I wasted so much time

Skyhigh2341

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I came 5th but I didn't get a reward.

KingVa

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Finished 3rd, didn't get the price

Littlered

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I have asked this question on here twice today and still received nothing

Angela_Buchanan

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I finished 1st in fishing tournament and did not receive anything. Please where is my reward. Just went back to my phone and my reward was posted. Thank you

rebeccakendall

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I finished first place in the fishing tournament this morning and recieved nothing

Pisoff

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Me too . 1st. place 350 fish, clock ran out 2 hours ago. Still no reward !!Apologize for the username , not a fan of Facebook.

Tom_Davidov

Just finished in 1st place with 5879+ fishes. I didn't screenshot bc I didn't realize I had to prove it. Please reward,thanks

5879 cudos, that`s impressive!!!

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Accepted answers

All comments

Claire-5

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

How can we take a screenshot when the tournament finished over an hour ago and has disappeared from play ...?

Rosanagh_Brown

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I can't send a screenshot as the tournament window has gone from the screen. You can't get onto it anyway. At the end of the tournament I was placed 3rd with around 381 fish. After the timer went, the box disappeared.

Keith_Eva

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I cant get a screen shot as it has now disappeared. I was in. First place with 1010 fish and second was around 500. Played this all morning and now really annoyed!

Brycemarketing

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

My wife and i both placed in the competition but we're in the same position...the contest isn't showing up anymore, how do we screen shot it? I used a lot of gold bars and candies to win...not happy

Candycrush-2

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I placed 1st and didn't win anything either. I didn't even get a congrats message. I had over 1900 fish.

Candycrush-2

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Also, as soon as it happened I emailed your customer care right away before coming on here and seeing everybody else was having the same issue. I've seen some people saying they got a few boosters as a prize. Looks like the majority of us didn't get anything. I played this game non stop because I had really competitive people in my tournament. I stayed in first placed for the last 30 mins of the game and blew everybody away. I would hope us 1st prize winners get more than a couple of boosters if that's what's being given out, like people are saying.

Anna_Crenwelge

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Yes, what do you do if you didn't take a screen shot because you didn't expect it to just disappear? And I don't know for certain what place I was in. I was in second, but there was 10 min left and I was close, so I kept playing. I only need like 20 more fish for 1st place....but I didn't check until after the timer ended and everything was gone.

Stephen

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I was in first place with over 500 fish and still haven't received my prize. I didn't take a screen grab as I assumed I wouldn't need one! Mark, are you fixing this for all the people who should have received prizes?

Garrettsever

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Screenshot:https://onedrive.live.com/redir?resid=9EF2EFCDC3DBD261!669&authkey=!AFyiGnDxYRTXogo&v=3&ithint=photo,png

WatchforWalkers

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I actually do have a screenshot but it is not allowing me to post it here. Can I email?

KBow22

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I don't have a screenshotel but I did place first with over 1600 fish and nothing happened.

Garrettsever

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

https://onedrive.live.com/redir?resid=9EF2EFCDC3DBD261!669&authkey=!AFyiGnDxYRTXogo&v=3&ithint=photo,png

Lleahey

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

No screenshot, considering the tournament ended, but I was in 1st place with 900 fish! No notifications or praises were awarded.

Audrey_Johnson

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

This comment box won't let me share a screen shot

Matheus_Filipe

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I dint have screenshot, u told for see this post, i did finishi and got 6 boost candy, irs that the first place win? I been playing a lot, not fair.

WatchforWalkers

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

My boosters showed up when I logged into the game around 15 mins ago. Thanks!

Matheus_Filipe

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I want know its, i finished at first place, and i win 9 booster candy, its that the prize? I did 2200 a litfle more, and just get that prize? Not fair.

Karen_Crawford

Same thing happened to me. I was in 1st place with around 1950 fish. I'm so mad lol

haha yes I was behind you #2 you are good!!!!!!!!!!!! When I saw how far ahead of #3 I was I took a break. I played 301 over and over and over. Also, yes, no reward here either.

Karen_Crawford

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Honestly, how could this eve be a reply. Of course we cannotscreenshot. WOW... this is very very bad.

Solangelefebvre

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I also won first place with 1100 fish, but the only screen shot that I have is when I only had 800 something fish. I didn't think I would need a screenshot near the end. I know I won first though because the person that was in second for me only had 700 something fish and by the time I ran out of lives I had 1100. Really disappointed

Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing
İlerlemeyi androide aktarmak
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.

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Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
How to play the different game modes in Candy Crush Soda Saga 💀🥤
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…