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You will not allow me to use my paypal account.

For months now I have been purchasing things from you via my paypal account, now for some reason it won't accept it anymore, all I get is a message saying no money was taken from your account.

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Rita- Thanks for posting on King Care. I am really sorry that you have been experiencing payment problems.

    - Are you playing on a desktop or mobile device? Please let me know which model you are on. 

    - When did the problem start? 

    - Does the problem occur with all types of purchases? 

    Thanks a lot! 


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  • debbodebbo Posts: 1 Newbie
    I'm having the same issue of Candy Crush Friends.  It will not accept my PayPal account.
  • PummyRajPummyRaj Posts: 13,336 Farm Moderator
    Hello @debbo

    A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games' Sections :)

    I am sorry to hear that you are having issue on your PayPal account!!  You have posted in "Candy Crush Soda Saga" section.  Please follow this link and post Candy Friends section, so that the active players in that section with more experience with this regard can help you out. 

    Here is the link... please click on it and post your Question =)  https://community.king.com/en/candy-crush-friends-saga/post/question/support1

    Hoping for the Best & have a nice day / evening :+1:

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