Candy Crush Soda Saga

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Candy Crush Soda Saga

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Support
Need help with the Soda? Ask your question or check for answers here.
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Updated the app and lost all my levels. How can I fix this?

I have just updated the app, Candy Crush Jelly and Soda. But then I found out that all progress are gone! How can I restore them, because I was at level 200 something already.

Accepted answers

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Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny

Thank you for your answer. However, I did not log in to any Facebook account as I remember. Would it be possible to know which account it was? Since I have continued playing from level 1 after losing all progress, would that new progress replace my old levels?

Thank you for your post.

I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Thank you for your post.

I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny

Thank you for your answer. However, I did not log in to any Facebook account as I remember. Would it be possible to know which account it was? Since I have continued playing from level 1 after losing all progress, would that new progress replace my old levels?

Belöning
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
Surpression des 5 déplacements supplémentaires j’ai fait l’erreur d'a
J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Angry about Double Charge
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
Guardarx
Como guardar los cambios y pasarlo a otro terminal sin que se pierda lo generado. gracias
Dove e mio acquisto fatto il 16.01 da 0.99€
Manca mio acquisto, purtroppo mi succede seconda volta,che devo fare?

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