Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

I have not received rewards in Candy Crush Soda on levels 891, 895, 901 and 919.

Despite completing 4 levels that offer rewards when you complete them, I have not been able to collect any of these rewards despite now being at level 946. Come on King, what gives? Can you sort this out please? This has been ongoing for 4 weeks now.

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JillyJill

You're welcome! I sure hope they help, it seems a lot of players are still having the same issue!

Jilly

Mica2204

Thank you Jilly. I will add my two pennies worth to that thread as the update has not solved my problem.

JillyJill

Hello Mica2204,

Sorry to hear you're still having trouble with the gift boxes. They posted an update here https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level#entry_102464

The green answer is the latest update dated 4/17/17 supposedly it's been fixed. But please post the same thing you posted here under that thread so they know you're still having trouble. There seems to be a lot of players having this issue!

Thank you,

Jilly

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Accepted answers

All comments

JillyJill

Hello Mica2204,

Sorry to hear you're still having trouble with the gift boxes. They posted an update here https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level#entry_102464

Thank you,

Jilly

Mica2204

Thank you Jilly. I will add my two pennies worth to that thread as the update has not solved my problem.

JillyJill

You're welcome! I sure hope they help, it seems a lot of players are still having the same issue!

Jilly

Why I can't edit my profile?
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
How to play the different game modes in Candy Crush Soda Saga 💀🥤
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…