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I accidently hit the wrong key in the in-app purchase. How do I cancel that purchase?
Johnny_Ryall I have been trying to unsubscribe and unregister because i do not have a job and i don't know how to pay a bills or loans where am i supposed to go to unsubscribe and unregister and my laptop is where i have been playing candy crush soda because the problem was supposed to be fixed it has not been fixed can you cancel purch for golden block 9 it has no price and the other ones do and i have looked everywhere but cannot find the unsubscribe and unregister button please help
Hello,
Each in-game purchase requires user confirmation and there are no hidden features in the game.
Before a purchase is completed you need to request it, enter your App Store password and then reconfirm the purchase.
Bearing in mind that making a purchase is not a one-click process, normally refunds are not given in these cases.
As we do not have access to iTunes' Payment Systems, if you do wish to try and obtain a refund then you will need to contact Apple directly. Please tap on the “Report a problem” link underneath the item in your purchase receipt from iTunes, which you should have received via email.
You will then receive instructions on how to proceed. Alternatively please see the following: https://support.apple.com/en-us/HT204084
Please also ensure that you protect your device against accidental purchases to avoid any future recurrences: https://support.apple.com/en-us/HT204396
Kind regards,
Johnny
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Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…