Took me back to level 1

Niknak78

This game has took me back to level 1 even though I was on level 113?..I've done everything I possibly can..and no luck..

MarkHawk

Hi Niknak,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

AmArI

Hi Niknak,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

I have the same problem!!!

Rizul_Rao

Hi Niknak,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

I have the same problem. I also lost my progress.

Estela_Rivera

Hi I have the same issue as nickname, I am back to 1 I lost my gold bars and all of f my in-app purchases, I have an iPhone 6 and completed a required update when it pop-up on july 7 ,2017ease help I've been playing this app for over 7 years and I was pretty high up in level

MarkHawk

Hi AmArI, Rizul Rao and Estela Rivera,

I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care