Reset level 1 NOT RESOLVED!

Nancy_Diener

I must have 5 requests in over last 2 weeks. Game still at level one instead of 499 where it should be. I have followed all your so called solutions....NONE resolve the reset to level 1 issue. Other KING games work just fine, just not the Soda. When will you have a FINAL fix?

Cezdiamond

Hi Nancy- I have replied to some of your questions, did any of the steps that I sent work?

Thanks!