When will Soda Saga run correctly again?

Question

For months, app crashes once game starts. Gave up on waiting & tried to delete & reinstall app. Now app won't load at all on my mini iPad. I have plenty of memory for it. Reset device w/no luck. Please help! Not having these type issues w/other apps.

Creative_Elsa · Answer

Hi @Kathy_Odam, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages. 
As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Hi Kathy,

Thank you for posting on King care. I apologise for the delay in responding. It is unacceptable and for that I truly am sorry.

Are you still needing help with your game?