Candy crush soda continuously crashes and uses up my lives as well as boosters. Have updated, delete

Question

What is happening? It never lets me into the game to play just starts downloading then kicks off. Using my lives as well as my boosters. Have updated the game as well as deleted and redownloaded and it still crashes.

Creative_Elsa · Answer

Hi @June_Lopez, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages. 
As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Hi June,

Thank you for posting on King care. I apologise for the delay in responding. For some reason they are not all showing up for me when they should :(

Are you still needing help with your game?