back to level 1

Question

I was on level 885 in candy crush soda, and now it takes me back to level 1. Need help in resolving this.

Creative_Elsa · Answer

Hi @Lori_Methven, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages.

As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Hi Lori, I am so sorry that you didn't get a response earlier.

If you're still with us and haven't stomped off in disgust, which you would be quite right to do... are you still needing help?