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Restore levels

BigMike_FanBigMike_Fan Posts: 1
in Support

Never had Facebook until today just played on my phone was over level 1400 and logged in via a new Facebook account now it says i am at level 1 

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi BigMike- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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  • Hey! Would you like to give us your opinion?

  • SigurdMyhreSigurdMyhre Posts: 1

    Hi. I have the same issue. I signed in using Facebook, but now I am back at level one, while I was actually at Level 616. Could you please help me in restoring my progress?

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi. I have the same issue. I signed in using Facebook, but now I am back at level one, while I was actually at Level 616. Could you please help me in restoring my progress?

    I will send you a message also :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
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