Lost Everything Including Levels, Boosters, Daily Wheel Reward, Etc.

Question

I have been playing Candy Crush Soda on my tablet for a very long time, but I did not play through Facebook or a registered account.  I was approximately Level 560, had about 15 each of the Boosters, and was on about Day 140 on the Daily Booster Wheel (not sure what it is called).  Several days ago I picked up my tablet to play, and EVERYTHING was gone!  It set me back to Level 1 and no Daily Booster Wheel!  Help!

Creative_Elsa · Answer

Hi @Panda99, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages.

As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Good evening. I am just clearing older posts and realised you didn't get a response.

I am so sorry for that. Did the issue resolve itself? Can I help at all?

Apologies again for the delay.