I am at level 1569 in Candy Crush Soda. The problem is that every time I open the program, it opens

Reppoc52

I am at level 1569 in Candy Crush Soda. The problem is that every time I open the program, it opens at level 1466 and I have to scroll over to the next two gates and click on it to get back to the level 1569. Should the program open at the last level that I played?   Please advise.

Lady_Choo

Good evening, 

I am sorry you have had to wait such a long time for a reply, are you still needing help?

Reppoc52

Yes

Lady_Choo

Ok, so yes, you are right. The game SHOULD open where you got up to. 

Unfortunately its on the list of open issues, so they are aware of it, and are investigating, but they have a priority list. As long as you can scroll up to the level you are on, then its not as bad as it can be. From their point of view anyway. I know its frustrating for you but at least you know they are working on it

QueenMia

Hi Reppoc52,

I hope you're feeling great today!

I would like to know if you're still experiencing the issue? And if so, if you have tried to re-install the game and/or do the updates?

The Studio have fixed the issue but it is still happening for a few players, so just want to make sure it's all good with you now :-)

A tip that might work > Replay the level you are "stuck" at (in your case 1466) to pass the level and update to the right level.

Please let me know. Looking forward to hearing back from you.

Until then, have a Fun-tastic day!

- Mia