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I just got a new phone and when I tried to play Candy Crush Soda, all my progress is gone. I never save progress with FB like, I did with original Candy Crush. Any ideas?
I saw you weren't connected to Facebook, were you connected to the Kingdom? Its always a good idea to connect to one as it makes progress saving easier, but if you want your original progress restored, come back and let me know and I will pass it on to the team
https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account
Good evening and thank you for posting on King care.
I am so sorry you have not yet had a response.
Are you still needing help?
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
