Candy Crush Soda Saga

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Candy Crush Soda Saga

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In Candy Crush Soda Saga, my messages has one that won't go away.

My messages in Candy Crush Soda Saga has one message from 5 friends giving me a life that I clicked on to accept, but it just stays there. I can't click on it, it is grayed out, but it doesn't disappear, either. I do get messages, but not from these 5 friends. Just confused.

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Lady_Choo

The screenshot is fine lol, unfortunately it does seem related to the issues with Facebook at the moment but I do know that King and other companies are all in touch with them over it so hopefully they will hurry up!

Becky_Betar

Figured out how to do a screenshot, not the question! lol sorry.

Lady_Choo

Yay well done! Its only easy when you know how and now you have learnt another skill

It could be related to the Facebook issue that they have at the moment, affecting more than just Kings games where they cannot connect to friends and friends lists. But if I ask the team, they will know and if not they can advise. Leave it with me

Lady_Choo

Ah I am sorry to hear that. Can you add a screenshot here? As the moderator will ask for one for the studio or may even know what it is as soon as he sees it

Just above the answer box there are 3 icons. You want to click the middle one to add it here

Becky_Betar

I cleaned the cookies from my computer, but it is still grayed out. Every once in a while a second set gets left on there also, but that usually goes away. The original has not gone away.

Lady_Choo

Hi Becky, thanks for getting back to me. Are these friends that you still have? Its not something I have come across before so I think it might be better to start with some troubleshooting and if that doesn't help, I can pass it over to a moderator

As you don't mention which device you are using, I am going to give you the links for the 3 main ones. Choose the one for the device you are playing on and follow the steps. Let me know how you get on

Yes. When I click on the icon on the upper right with the messages, there are two lines that the "Accept" button is grayed out and I cannot click on it. They have been there for a long time. Is there a way to get rid of them?

Lady_Choo

Good evening and thank you for posting on King care.

I am so sorry you have not yet had a response.

Are you still needing help?

Welcome! 👋

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Accepted answers

All comments

Lady_Choo

Good evening and thank you for posting on King care.

I am so sorry you have not yet had a response.

Are you still needing help?

I cleaned the cookies from my computer, but it is still grayed out. Every once in a while a second set gets left on there also, but that usually goes away. The original has not gone away.

Lady_Choo

Ah I am sorry to hear that. Can you add a screenshot here? As the moderator will ask for one for the studio or may even know what it is as soon as he sees it

Just above the answer box there are 3 icons. You want to click the middle one to add it here

Lady_Choo

Yay well done! Its only easy when you know how and now you have learnt another skill

Becky_Betar

Figured out how to do a screenshot, not the question! lol sorry.

Lady_Choo

Why I can't edit my profile?
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.

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