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Hi I was on level 673. I bought a knew phone. Set up and notice I am back to level 1
Hi Teresa,
Don't panic, it just needs to be connected to your previous settings. I have some links that will help you
Firstly, new device blog post
https://care.king.com/en/blog/article/moving-game-progress-to-a-new-device
And this one explains why progress is transferred but not boosters...so if you still have your old phone, use them up on there
https://care.king.com/en/alphabetty-saga/superstar-information-post-why-do-boosters-vanish-from-my-app
I hope this helps, but if not, then please don't hesitate to post back.
Happy Easter
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
