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My player icon is stuck on level 675.

Jerry_BurgJerry_Burg Posts: 1
in Support

My player icon is stuck on level 675 even though I am on level 910.  This requires me to scroll several pages whenever I open up the game.

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Answers

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Hi Jerry thank you for posting on King care.

    This is a known issue I am afraid, please see this link

    https://care.king.com/en/candy-crush-soda-saga/superstar-information-post-game-opens-to-the-wrong-level



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  • Hey! Would you like to give us your opinion?

  • QueenMiaQueenMia Posts: 12,490 Community Manager

    Hi Jerry,

    I hope you're feeling great today!

    I would like to know if you're still experiencing the issue? And if so, if you have tried to re-install the game and/or do the updates?

    The Studio have fixed the issue but it is still happening for a few players, so just want to make sure it's all good with you now :-)

    Please let me know. Looking forward to hearing back from you.

    Until then, have a Fun-tastic day!

    - Mia


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