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Cant update

MinkaMinka Posts: 3
in Support

Wont let me update. What can i do? Also wont let me connect to  FB.

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Answers

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Hi Minka, 

    Its not the games fault this time, its down to Facebook changes. I have a link here that explains more :)

    https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here

    I will report the updating issue. What device are you playing on and the operating system please. 

    Thanks :)



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  • Hey! Would you like to give us your opinion?

  • MinkaMinka Posts: 3

    Samsung tablet. Been playing on it for a long time. I tried to update it months ago but it did the same thing . I closed the notice & kept playing but this time it wouldnt let me close it.

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  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Hi Minka, could I ask which model. I am not being nosy I promise, and the android version. The reason I ask is some of the older devices have issues as the games are constantly being evolved, they have to keep up with the latest software. I think I read somewhere there are over 2500 android devices alone :O

    I can then ask one of the mod teams if they can find info for me :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

    Flag · Helpful Woah! Sweet Love Haha
  • MinkaMinka Posts: 3

    Samsung galaxy 4 & windows 10

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  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Thanks, I will pass this on :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

    Flag · Helpful Woah! Sweet Love Haha
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