Candy Crush Soda on Windows 10 64bit never come up

Question

I am unable to start this game on my laptop, it only flashes and disappear, I did try to reinstall, but still the same. Candy Crush Saga working well.

Creative_Elsa · Answer

Hi @martin-7, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't
hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year 
celebration coming at the end of this year?  Please visit this link and 
complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Lady_Choo · Answer

Hi Martin thanks for posting. I am sorry you have had to wait for a reply.

It is a known issue and the team are aware of it. In the meantime can you play the game on another device instead?