WHY AM I NOT LONGER RECEIVIG MY GIFT BOXES WHEN I UNLOCK A LEVEL OR PASS IT?

Alexandra_Romero

IM ON STAGE 448 AND I DIDNT GET MY GIFT BOXES FOR STAGE 417, 421, 427. 435, AND 445 I TRIED TO REPLAY THE STAGE BUT THAT DID NOT WORK

IM ON STAGE 448 AND I DIDNT GET MY GIFT BOXES FOR STAGE 417, 421, 427. 435, AND 445 I TRIED TO REPLAY THINKING I WOULD GET THEM LIKE THAT BUT IT DID NOT WORK. SO WHAT DO I NEED TO DO TO RECEIVE MY BOXES?

Lady_Choo

Good evening Alexandra. Unfortunately this is one of the game issues at the moment and other players are having it too. I can only apologise and tell you the team are aware of it and are investigating

Milly_Schmidt

Looks liks heaps of people have this problem and there's no way to fix it. I'd recommend you stop playing until they do as you really can't play properly.

Alexandra_Romero

i havent had any problems till i got to stage 417 can u plz let me know what are trying to do to fix it

Lady_Choo

Hi Alexandra, its under investigation, one of the team has asked for the status and will get back to us when they have one