Where did my extra lives go?

Carol_Lucas

I would like to know where my 5 lives went that were waiting for me from friends gifts. I clicked on "continue as Carol" but I did not let it include my friends list. It went directly back to the game and my 5 lives were gone.

Lady_Choo

Hi Carol, welcome to King care. Can you tell me how you are playing please. (as in device etc)

Thank you

_Elsa_

Hi @Carol_Lucas, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

slidey

I’m having the same issue. I quit playing for months, I used to have a little widget thing I could click on where my extra lives were. Now they’re all gone. Is that feature not on this game anymore? 

_Elsa_

Hi @slidey, thank you for posting here in the community.  Where are you playing the game?  If it's on king.com there is a glitch at the moment and it has been reported to the studio.  If it's not on king.com then the lives and the envelope have been changed and you can read all about it here: 

https://community.king.com/en/candy-crush-soda-saga/discussion/246485/how-do-lives-work-now-where-is-the-envelope#latest

slidey

Playing through king....

_Elsa_

That is what I thought.  Hopefully they will find a fix soon.